The Value of Intangible Benefits

[WLOs: 1, 2] [CLO: 4]

Prior to beginning work on this assignment,

• Read the weekly lecture.
• Read Chapter 9 of Shift Ahead: How the Best Companies Stay Relevant in a Fast-Changing World.
• Review the DargeanGrix Business Scenario Download DargeanGrix Business Scenariodocument.
• Read the article: The Hidden Value in Your Intangible Assets (Links to an external site.).https://sfmagazine.com/post-entry/january-2016-the…
• Review the following: 5 Powerful Ways to Confront Change in the Workplace (Links to an external site.), ‘Niceness’ Can Hurt an Organization (Links to an external site.), 8 Ways to Manage Change in the Workplace Effectively (Links to an external site.), Intangible Benefits Can Play Key Role in Business Case (Links to an external site.), What Are the Tangible and Intangible Benefits of ERP System? (Links to an external site.), and What Are Intangible Benefits? (Links to an external site.)

In this assignment, you will construct a justification for the purchase or outsourcing of the technology you would recommend as the solution to the video communication problem described in your Week 3 What It Takes to Be a Champion of Change Video Presentation discussion. Conduct an internet search using the key-word phrase “video conferencing solutions” to identify a solution that might fit the company’s needs.

NOTE: The chosen technology is only a framework and isn’t as important as your justifications using the intangibles you identified in your Week 2 What are Intangibles Worth? discussion, Current Intangible Business Costs assignment, and from reviewing the An Intangible Example Download An Intangible Exampledocument recommended resource.

Using the elements you identified in the DaregeanGrix scenario in Week 2 for justification,

• Build a table with approximate costs associated with each of the elements in the company’s current environment.
  • Some of these should be actual (tangible) costs and some should be implied (intangible) costs (e.g., customer satisfaction, employee satisfaction, efficiency, etc.).
• Weigh the tangible costs and the intangible improvements that the new technology will bring to the organization using a narrative format and contextual reasoning.
• Create a justification for the solution using the intangible elements the solution will provide.
• Explain how these elements have a significant impact on the organization, employees, and customers.

Remember that your goal is to be able to justify a possible investment using intangible benefits in a new technology in which there is little in the way of traditional return on investment (ROI) to lean on.

Discussion: Diagnostic Labels as Powerful Communications

A diagnosis is powerful in the effect it can have on a person’s life and treatment protocol. When working with a client, a social worker must make important decisions—not only about the diagnostic label itself but about whom to tell and when. In this Discussion, you evaluate the use and communication of a diagnosis in a case study.

To prepare: Focus on the complex but precise definition of a mental disorder in the DSM-5 and the concept of dimensionality both there and in the Paris (2015) and Lasalvia (2015) readings. Also note that the definition of a mental disorder includes a set of caveats and recommendations to help find the boundary between normal distress and a mental disorder.

Then consider the following case:

Ms. Evans, age 27, was awaiting honorable discharge from her service in Iraq with the U.S. Navy when her colleagues noticed that she looked increasingly fearful and was talking about hearing voices telling her that the world was going to be destroyed in 2020. With Ms. Evans’s permission, the evaluating [social worker] interviewed one of her closest colleagues, who indicated that Ms. Evans has not been taking good care of herself for several months. Ms. Evans said she was depressed.

The [social worker] also learned that Ms. Evans’s performance of her military job duties had declined during this time and that her commanding officer had recommended to Ms. Evans that she be evaluated by a psychiatrist approximately 2 weeks earlier, for possible depression.

On interview, Ms. Evans endorsed believing the world was going to end soon and indicated that several times she has heard an audible voice that repeats this information. She has a maternal uncle with schizophrenia, and her mother has a diagnosis of bipolar I disorder. Ms. Evans’s toxicology screen is positive for tetrahydrocannabinol (THC). The evaluating [social worker] informs Ms. Evans that she is making a tentative diagnosis of schizophrenia.

Source: Roberts, L. W., & Trockel, M. (2015). Case example: Importance of refining a diagnostic hypothesis. In L. W. Roberts & A. K. Louie (Eds.), Study guide to DSM-5 (pp. 6–7). Arlington, VA: American Psychiatric Publishing.

Study Guide to DSM-5(r), by Roberts, M.; Louie, A.; Weiss, L. Copyright 2015 by American Psychiatric Association. Reprinted by permission of American Psychiatric Association via the Copyright Clearance Center.

By Day 3

Post a 300- to 500-word response in which you discuss how a social worker should approach the diagnosis. In your analysis, consider the following questions:

• Identify the symptoms or “red flags” in the case study that may be evaluated for a possible mental health disorder.
• Should the social worker have shared this suspected diagnosis based on the limited assessment with Ms. Evans at this time?
• Explain the potential impact of this diagnosis immediately and over time if the “tentative” diagnosis is a misdiagnosis.
• When may it be appropriate to use a provisional diagnosis?
• When would you diagnosis as other specified and unspecified disorders?

Presented at the end of Chapters 4, 5, 8 and 9 of the Blanchard and Thacker (2013) text, are examples of what would be done in a real situation regarding a small business that requested training (these sections can be found in the electronic text by going to the “Summary” section for each chapter and scrolling down). Review the Fabrics Inc. examples at the end of these chapters. These sections are labeled, “The Training Program (Fabrics, Inc.)”. Blanchard and Thacker (2013) have demonstrated the phases of the Training Process Model, from the needs analysis to evaluation. Notice how the phases build on one another.

Chapter 4 presents the needs analysis, the beginning of a step-by-step process for developing a training program, for this small fabrications company. Chapter 5 continues with a description of the Fabrics, Inc., training program identifying the training design. Chapter 8 provides examples of some of the training outputs, starting with the instructor’s manual and elaborates on the development and implementation steps. Finally, Chapter 9 examines the evaluation phase of the Fabrics, Inc. training.

The paper should use APA formatted headings to identify each of the following required sections:

• Abstract
• Background of Fabrics, Inc.
• Needs Analysis
• Training Design
• Development and Implementation
• Evaluation of Training
• Conclusion
• References

The paper should be 2,000 to 2,500 words in length (excluding the title, abstract, and reference page) and respond to the following prompts for each phase of the training process model:

Needs Analysis (Chapter 4)
Critique the organizational analysis conducted for Fabrics, Inc. and determine if there are other questions that should have been asked. Review the operational analysis done through the interview. Note that it was not completed. Generate some of the other questions that should be asked.

Training Design (Chapter 5)
In the design phase of Fabrics, Inc. Blanchard and Thacker (2013) only developed objectives for conflict resolution. Choose one of the other training requirements and develop three to four learning objectives. Critique the design component and identify areas that were not addressed satisfactorily.

Development and Implementation (Chapter 8)
Note that there is no discussion of Fabrics, Inc. in the development or implementation aspects of the training. List and describe additional training modules that could be developed based on the training objectives that were developed in the design phase of Fabrics, Inc.

Evaluation of Training (Chapter 9)
Evaluate the two evaluation instruments used in the Fabrics, Inc. case. Discuss how the evaluation results should be used. Be sure to address internal and external validity of the measurements.

The paper

• Must be 2,000 to 2,500 words in length, double-spaced (excluding title and references pages) and formatted according to APA Style (Links to an external site.) as outlined in the Writing Center’s APA Formatting for Microsoft Word (Links to an external site.) resource.
• Must include a separate title page with the following:
  • Title of The Training Program
  • Student’s name
  • Course name and number
  • Instructor’s name
  • Date submitted
• Must include an abstract and the required headings as noted in the prompt above.
• Must use at least six scholarly sources in addition to the course text.
• Must document all sources in APA style as outlined in the Writing Center.
• Must include a separate references page that is formatted according to APA style as outlined in the Writing Center.

I’m working on a Communications exercise and need support.

Developing Career Readiness (Links to an external site.) interactive.

Prior to beginning work on this assignment, read Chapters 5 and 6 in your course textbook. Additionally, read the blog post What Are the Different Types of Business Environment? (Links to an external site.)

Many people have been in situations in which they find it difficult to communicate. Improving your written communication skills and being comfortable speaking to people are extremely important to help prevent these difficulties. Locate a formative, evaluative, or diagnostic assessment or test that evaluates your communication abilities. Additional acceptable types of assessments are defined in the What Are the Different Types of Business Environment? (Links to an external site.) blog post. Develop a two to three-page APA-formatted paper in which you analyze your personal communication skills via an assessment.

Be sure to address the following in your paper:

• Describe the assessment you used to analyze your skills.
  • Include the name of the assessment and where you retrieved it.
• Discuss your communication gaps.
• Describe any additional training you need in specific areas of communication.
• Analyze how you can improve your current communication skills to prepare you for advancement in your profession.

NOTE: An actual assessment must be utilized. A personal inventory is not eligible criteria for this assignment.

The Communication Skills and Assessment paper,

• Must be two to three double-spaced pages in length (not including title and references pages) and formatted according to APA Style (Links to an external site.) as outlined in the Writing Center’s APA Formatting for Microsoft Word (Links to an external site.) resource.
• Must include a separate title page with the following:
  • Title of paper in bold font
    • Space should appear between the title and the rest of the information on the title page.
  • Student’s name
  • Name of institution (University of Arizona Global Campus)
  • Course name and number
  • Instructor’s name
  • Due date
• Must utilize academic voice. See the Academic Voice (Links to an external site.) resource for additional guidance.
• Must include an introduction and conclusion paragraph. Your introduction paragraph needs to end with a clear thesis statement that indicates the purpose of your paper.
  • For assistance on writing Introductions & Conclusions (Links to an external site.) as well as Writing a Thesis Statement (Links to an external site.), refer to the Writing Center resources.
• Must use at least four to five credible sources in addition to the course text.
  • The Scholarly, Peer-Reviewed, and Other Credible Sources (Links to an external site.) table offers additional guidance on appropriate source types. If you have questions about whether a specific source is appropriate for this assignment, please contact your instructor. Your instructor has the final say about the appropriateness of a specific source for a particular assignment.
  • To assist you in completing the research required for this assignment, view The University of Arizona Global Campus Library Quick ‘n’ Dirty (Links to an external site.) tutorial, which introduces the University of Arizona Global Campus Library and the research process, and provides some library search tips.
• Must document any information used from sources in APA Style as outlined in the Writing Center’s APA: Citing Within Your Paper (Links to an external site.) guide.
• Must include a separate references page that is formatted according to APA Style as outlined in the Writing Center. See the APA: Formatting Your References List (Links to an external site.) resource in the Writing Center for specifications.

Prior to beginning work on this discussion forum, view video The Ecological Footprint Explained (Links to an external site.). The ecological footprint is a tool for helping us to visualize the impacts we make on the environment. In this week’s class discussion, you will have the opportunity to learn more about how connected you are to the ecosystems and biosphere that you inhabit.

In a course-long project beginning this week, you will take on the challenge of lessening your impacts on the environment through reducing the size of your ecological footprint. Specifically, you will identify possible lifestyle changes that would reduce the amount of resources you use and/or the amount of carbon dioxide emissions that you produce. In a course-long experiment, you will determine whether or not it is possible to make a measurable difference in your environmental impact through a few simple actions in your daily life. The first step, of course, is to determine your ecological footprint right now. To do that, you will calculate three footprints: an overall ecological footprint that takes most of our daily behaviors into consideration; a carbon footprint that focuses on our daily carbon emissions that are contributing to global climate change; and a water footprint that assesses daily water use.

Part A: Ecological Footprint

Use the footprint tool from the web page What Is Your Ecological Footprint? (Links to an external site.) to calculate your ecological footprint. At every opportunity, please select the “add details to improve accuracy” option. At the end of the footprint activity, make a note of how many Earths would be required if everyone lived like you. Then click on “see details” to obtain the following information:

• Your ecological footprint, in global hectares (a hectare is about 2.5 acres).
• Your top three consumption categories.
• Finally, research some ways you might reduce your footprint, identifying a few specific ones that you might put into practice throughout the course.

Part B: Household Carbon Emissions Footprint

Next, use the Carbon Footprint Calculator (Links to an external site.) to calculate your household carbon emissions footprint. After answering all the questions,

• Make a note of your carbon emissions footprint in pounds. Is that above or below the average household carbon footprint in the US?
• Explore specific actions you might take to reduce your footprint. Which of them might be practical to undertake in the next five weeks?

Part C: Water Footprint

Finally, use the Water Footprint Calculator (Links to an external site.) to calculate your daily water footprint. After answering all the questions,

• Make a note of your gallons-per-day water footprint.
• Record the top three contributors to it.
• Scroll down the page to access a series of “Tips” buttons you can click on for advice on reducing your footprint. Again, make a note of some specific ideas you see that might be practical to implement over the next five weeks.

Discussion Post Requirements

Your discussion should include all the information you gathered about your consumption habits from your three footprint calculations, including all numbers with units.

Footprint Table

Week 1ECOLOGICAL FOOTPRINTHectares:       # Earths:  Top 3 Consumption Categories:   CARBON FOOTPRINTCarbon Emissions (lbs): WATER FOOTPRINTGallons per day: Top 3 Contributors:   

Copy the table above and paste into your post, then add your data for each category.  You can also access the Footprint Table here download. Then, in a well-crafted post of at least 200 additional words, examine the numerical results of your three footprint calculations by answering the following questions:

• What did you learn that surprised you about your consumption habits?
• What lifestyle changes could you make that would reduce one or more of the three footprints? Propose a minimum of five. (These do not have to be the ones you use in this course-long project; over the course of the discussion, you may opt to select other ones based upon classmates’ recommendations. You will be recording your final choices for lifestyle changes in your Journal at the end of the week.)
• For each lifestyle change, which footprint would you be lowering? Discuss potential obstacles to making those changes, and then suggest ways you might overcome those obstacles.

Since Week 3, when you did your first diet analysis, you have probably made some changes in your eating pattern. Now is the time to reassess and reevaluate your intake of energy from the three macronutrients: carbohydrates, lipids, and proteins. This is your only written assignment for this week, and you will use the results for several assignments next week and in Learning Module III, so you’ll want to be as accurate and thorough as possible.

• Track a minimum of three days of everything you eat and drink. Enter the data into AnalyzeMyDiet.
• Generate two reports: the Single Nutrient report for protein and a Calorie Assessment report.
• Compare the data in the reports with the Calorie Assessment you generated in PNJ 1 ***NOTE I have Attahced PNJ 1***
• In your discussion, address the following questions:
  • How does your protein intake for these three days compare with your protein intake in Week 3?
  • Was most of your protein intake this week from meat, fish, dairy, or plant-based foods, such as grains or legumes?
  • Is the proportion of protein intake compared to fat and carb intake within the recommended guidelines? Give the percentage of your total intake that was derived from foods that supplied protein.
  • Considering your current activity level and health status, do you feel that you are meeting your individual protein needs? Or do you think you are taking in a disproportionate amount of protein relative to fats and carbs. Explain why you responded as you did.
  • Do you take any protein supplements on a regular basis? If so, identify the source of the protein. (This does not refer to protein bars or shakes that you were able to include in your intake report for this assignment. It refers to extra protein supplements from GNC or other nutrition sources that are taken in pill or liquid form that were not included in your diet analysis.)

Assignment: Your midterm essay is an analysis of an issue that troubles, fascinates, enlightens, or illuminates something within your chosen text(s). You should compare or contrast the ways at least two separate academic disciplines analyze this topic. While I will not give specific provocations (or questions) to you about where to concentrate your writing, I hope to offer many questions and issues during the lectures and class discussions.

My only designations are that you should write about the material that we have read, viewed, and discussed in Units One, Two and Three. Thus: The Silence of the Lambs, Psycho, and Dexter or our readings from Natural Born Celebrities, and any concepts discussed in the discussion sections or lectures within those areas.

Example questions/topics:

You may compare and contrast the way literary analysis would analyze Darkly Dreaming Dexter differently than a film analysis would be of the TV series. How does Dexter’s “heroic” vigilantism bleed into the real world?
You may compare or contrast the film analysis of Alfred Hitchcock’s Psycho with the medical or psychological diagnosis of Norman Bates. Is it possible to learn from the film’s fiction to allow us to see a “real world” perspective on serial killers?
How would a criminal justice perspective on Hannibal Lecter differ from a social psychological profile? How does our academic knowledge change our viewing of the film?

Specifics: The midterm should be three to four pages in length, double-spaced, with one inch margins, and normal pitch fonts. Longer writing will not garner you a better grade, so use the format to show your precision, focus, and support clearly within the space allowed. The work should be, otherwise in MLA or APA format, with a thesis or argument.

Resources: Your essay should include academic research from at least two different academic disciplines. The rule of thumb in most academic essays is roughly an equal number of research sources as there are pages in your essay. Thus, you should have three or four academic sources. Your paper may follow MLA or APA guidelines.

Prepare: Knowing how to thoroughly research a topic is extremely important while achieving your education. You may be asked to support your information with peer-reviewed scholarly resources, but how can you find this type of resource? The University of Arizona Global Campus Library allows you to search through different avenues to find the requested types of resources. You can narrow your search by the author, year published, title, subject, and by indicating what type of resource you are looking for. You even have access to a librarian if you need some guidance in finding more resources on your topic.

Reflect: Given that you have been in college for awhile, it’s time to reflect on what you have learned through the use of the University of Arizona Global Campus Library in relation to how you learned to acquire new information from a variety of sources.

Write: This week, you will take the Threshold Achievement Test for Information Literacy (TATIL) (Links to an external site.). This test is not graded, and your results are anonymous. The TATIL assesses students’ ability to recall and apply their knowledge and their metacognition about core information literacy dispositions that underly their behaviors. Through this combination of knowledge and dispositional assessment, TATIL offers a unique and valuable measure of the complexities of information literacy. The results of this assessment will guide University of Arizona Global Campus in developing the best possible library resources and research methodologies training.

Accessibility Statement:?If you have a disability that impacts your ability to successfully participate in this or any other course activity, please provide your instructor with your authorized Accommodation Request form from the Office of Student Access and Wellness so that he/she can discuss and arrange an alternative plan with you.

After completing the TATIL (Links to an external site.), in a two- to three-paragraph response with each paragraph consisting of five or more sentences,

• Describe your experiences using resources, including concerns encountered when conducting academic research through the University of Arizona Global Campus Library. Areas of concern may include developing a research strategy, using the search function within a database, or evaluating sources.
• Explain how using the University of Arizona Global Campus Library has improved your experience in conducting research. For example, you could identify and explain how specific tutorials that you have used have helped improve your ability to conduct research.

“Dell is a technology company, offering a broad range of product categories, including desktop computer systems, storage, servers and networking products, mobility products, software and peripherals and services to manage IT infrastructure for large organizations. Dell are the number one supplier of personal computer systems in the United States, and the number two supplier worldwide.

Dell sells products and services directly to customers through dedicated sales representatives, telephone-based sales, and online at www.dell.com. Customer segments include large corporate, government, healthcare, and education accounts, as well as smalltomedium businesses and individual consumers. Dell stresses the importance of its direct business model in providing direct and continuous feedback from customers, thereby allowing them to develop and refine their products and marketing programs for specific customer groups. 

For large business and institutional customers, Dell maintains a field sales force throughout the world. Dedicated account teams, which include field-based system engineers and consultants, form long-term relationships to provide their largest customers with a single source of assistance and develop specific tailored solutions for these customers. Dell also maintains specific sales and marketing programmes targeted at federal, state, and local governmental agencies as well as specific healthcare and educational markets. 

Unit Dell markets its products and services to smalltomedium businesses and consumers primarily by advertising on television and the Internet, advertising in a variety of print media, and by mailing a broad range of direct marketing publications, such as promotional pieces, catalogues, and customer newsletters. The main digital media channels used by Dell.com are: aid search through programmes such as Google AdWords, Display advertising, Affiliate marketing, and Email marketing.” 

Source: Source: Chaffey, D., Hemphill, T. and Edmundson-Bird, D. (2019).?Digital business and e-commerce management. Harlow: Pearson. 

Take some time to explore the Dell website and do some additional research into their online presence. Then, describe approaches used by Dell within their promotion to deliver relevant offers for different types of online customers.